01233 650 944
StoneWrightUK. Unit 1, Ninn Farm, Ninn Lane, Great Chart, Ashford, Kent TN23 3DA.
Your organisation. If we have a business relationship with you or your organisation,
may receive information about you from your organisation. Your organisation should have informed you
your information would be provided to us, and directed you to this policy.
Our other channels. This is information we receive about you if you use any of the
websites we operate or the other services we provide. In this case we will have informed you when we
collected that data if we intend to share those data internally and combine it with data collected on
website. We will also have told you for what purpose we will share and combine your data.
Our service providers. We work closely with third parties (including, for example,
business partners, sub-contractors in technical, payment and delivery services, advertising networks,
analytics providers, search information providers and credit reference agencies) who may provide us
information about you.
Where we need to perform a contract we have entered into with you.
Where we need to comply with a legal obligation.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and
rights do not override those interests.
We may also use your personal information where we need to protect your interests (or someone else’s
interests) or where it is needed in the public interest although these circumstances are likely to be
Website administration. We may use technical information, information about your visit
our website, cookie data, content and other information gathers you’re your participation in discussion
boards or other functions on our website. We use this as necessary for our legitimate interests in
administering our website and to ensure it operates effectively and securely.
Website advertising. We, or third party advertisers, may serve adverts on you. Where
adverts are targeted, this may involve using technical information, information about your visit to our
website, cookie data and information we (or our third party advertisers) have obtained from third
More information is available in our Cookie Notice. This won’t
include information such as your name or contact details. Where our adverts are displayed to you using
information, your information is used as necessary for our legitimate interests in marketing to you.
Customer Administration. We may use information about you including form information,
content and other information you provide to us or which we collect about you as necessary to carry out
contracts with you (or your organisation), and for our legitimate interests in administering your (or
organisation’s) account and any subscriptions or competitions we operate, as well as to review
improve our offerings, including troubleshooting, data analysis, testing, research, statistical and
purposes. In particular, where we send you emails with quotes from estate agents we have passed your
property details on to, we do this as required to fulfil our contract with you. We will still provide
“opt-out” option on all of these messages, and if you “opt-out” of those
you will be added to our suppression list to ensure we do not accidentally send you further quotes.
Direct Marketing. We may send direct postal or electronic marketing to you using your
contact details and information you have provided us. We use this as necessary for our legitimate
in marketing to you and maintain a list of potential customers. If you are not acting as a business and
have not provided your contact details directly to us in relation to our service, we will only send
electronic marketing to you if you have consented to that marketing. We will always provide an
“opt-out” option on any marketing messages we send you. If you “opt-out” of our
marketing materials you will be added to our suppression list to ensure we do not accidentally send you
Third Party Personnel Administration. If you work for one of our customers, suppliers
business partners, we may hold information on you. This includes information you provide when you
correspond with us, as well as details of your employment, contact details, and our relationship with
We use this as necessary for our legitimate interests in managing our relationship with your employer.
Job Applications. If you apply for a position with us, we hold and use information on
This will include information you provide to us in your application, as well as opinion information on
from any referees you provide. We use this as necessary to enter into an employment contract with you,
for our legitimate interests in evaluating candidates and recording our recruitment activities, and as
necessary to exercise and perform our employment law obligations and rights.
Record keeping to deal with legal claims. We may retain your personal information to
ensure that we can properly bring or defend legal claims.
Former Employees. If you used to work for us, your information will be used in
with our employee privacy notice. If you are a former employee or contractor and require a copy of
please contact us.
Contact information such as your name, email address and telephone number is kept for
marketing purposes for a period of up to 6 years after you last contacted us.
Employee information where you work for one of our customers, suppliers or business
partners is kept for up to 6 years after the end of our relationship with your organisation.
Content which you post on our website such as reviews, photographs, videos, blog
discussion board posts, survey responses and other content is kept for as long as you have an account
us and may be retained for a period of up to 6 years after you close your account. You are able to
or delete any content which you post at any time while your account is active by contacting firstname.lastname@example.org.
Technical information which is collected via technical means such as cookies, webpage
counters and other analytics tools is kept for a period of up to 24 months.
Visitor information which is collected about visitors to our premises is kept for a
of up to 12 months. If you have an accident on our premises, our accident records are retained for a
of up to 6 years.
Telephone recordings which we make of your telephone conversations with us may be kept
a period of up to 36 months.
CCTV recordings may be kept for a period of up to 14 days (unless there an incident
and it is necessary for us to keep recordings for longer to properly deal with it).]
Emails and records of other contact which don’t fall into any of the categories above
generally be kept for up to 6 years after we have received them.
Be informed in a clear, transparent and easily understandable way about how we use
personal information and about your rights. This is why we are providing you with the information in
notice. If you require any further information about how we use your personal information, please let
Request access to your personal information (commonly known as a “data subject
access request”). This enables you to receive a copy of the personal information we hold about
and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables
have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or
remove personal information where there is no good reason for us continuing to process it (for
may need to continue using your personal data to comply with our legal obligations). You also have the
right to ask us to delete or remove your personal information where you have exercised your right to
to processing (see below).
Object to processing of your personal information where we are relying on a legitimate
interest (or those of a third party) and there is something about your particular situation which makes
want to object to us using your information on this basis and we do not have a compelling legitimate
for doing so which overrides your rights, interests and freedoms (for instance, we may need it to
legal claim). You also have the right to object where we are processing your personal information for
direct marketing purposes.
Request the restriction of processing of your personal information. This enables you
ask us to suspend the processing of personal information about you, for example if you want us to
its accuracy or the reason for processing it.
Request the transfer of your personal information to another party where you provided
to us and we are using it based on your consent, or to carry out a contract with you, and we process it
using automated means.
Withdraw consent. In the limited circumstances where we are relying on your consent
opposed to the other bases set out above) to the collection, processing and transfer of your personal
information for a specific purpose, you have the right to withdraw your consent for that specific
processing at any time. Once we have received notification that you have withdrawn your consent, we
longer process your information for the purpose or purposes you originally agreed to, unless we have
another legitimate interest in doing so.
Lodge a complaint. If you think that we are using your information in a way which
data protection law, you have the right to lodge a complaint with your national data protection
authority (if you are in the UK, this will be the ICO).